Contact Us
Are you evaluating ATX?
Thank you for your interest! To order ATX products or for assistance choosing the right products for your firm, contact one of our Software Consultants at 1-877-728-9776 or at SFS.Sales@wolterskluwer.com. Software Consultants are available Monday through Friday, 8:30 AM to 6:00 PM Eastern Time.
Have you purchased ATX?
Whether you need technical support or the answer to a simple question, we offer a variety of ways to get your questions answered.
- Phone Support
- Chat Support
- MyATX Solution Center
- Using the ATX Knowledge Base
- ATX Communities
- Support Web Sites
- Customer Service Utilities
Phone Support
For complete details on hours of operation both on and off-season, visit our Contact Us page by entering https://taxna.wolterskluwer.com/contact-us in your Web browser.
- MAX Customers 1-800-638-8291
PRS Only
- PRS Customers 770-857-5602
Information You May Need
In some cases, a Customer Care representative may ask you for your ATX program version number, as well as your Client ID. You may also need to provide your installation type (stand-alone or network) and the computer path where ATX is installed.
To access this information:
- From any of the Main Managers, click the Support menu.
- Select About.
The About ATX dialog box appears. The Copyright tab provides the Program Version as well as your Client ID:
About ATX dialog box (Copyright tab)
The Copyright tab is displayed by default. The License, Programs, Version Info, and Additional Information tabs provide further details.